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Customer may request, and Seller, at its sole discretion, may grant product Return Merchandise Authorizations ("RMA's") for merchandise, subject to applicable terms and conditions associated with those products. A 25% restocking fee will be charged, but could be waived at the sole discretion of Seller.
|Software, Toner, Ink, Check Paper||30 Days|
|Printers, hardware Accessories||14 Days|
If any of the above conditions are not met, Seller reserves the right to refuse the return.There are no returns on:
Please inspect order carefully upon receipt. Seller must be immediately notified about missing goods/goods damaged during shipment within 24h of receipt. For your protection, we recommend that you insure any returned items and use a traceable carrier that can provide you with delivery confirmation. Seller shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from Seller's warehouse will be paid by the customer, and are non-refundable. At Seller's discretion, Seller may reimburse shipping charges related to the return or exchange of defective products inside the U.S. only (see #10). Seller will not be liable for the receipt of goods returned without proof of delivery.
Amount of shipping refund will be based on lowest basic rates (without extra services). Please allow up to three weeks for reimbursement.